FAQ: Private Investigations

Frequently Asked Questions: Private Investigation

Who is IFW Global?

Where do you operate?

IFW Global is a truly global company with operations currently being run all over the world with representatives in over 100 countries, across every continent. We have a vast network of intelligence operatives and field investigators solving fraud and cybercrime and recovering assets. 

Are you a licensed firm?

As well as having operatives working globally, IFW Global is licenced locally in a number of locations including Australia and the USA.

IFW Global Investigations Pty Ltd (“IFW”) is licensed by the NSW Police Force and regulated under the Commercial Agents and Private Inquiry Agents Act 2004. You can view our license here. This can be verified on the NSW Police Force public register here.

IFW Global USA is a licensed private investigation agency in the State of Florida (License No: A 1900003) in the United States. This can be verified on the Florida Department of Agriculture and Consumer Services website here.

What private investigation services do IFW Global provide?

IFW Global Investigations can provide the below services to our clients (link to their relevant landing page if there is one)

What is the cost to conduct an investigation and how do I pay?

The costs and fees associated with these investigations vary, depending on the service you require and the country. Our team will conduct a complimentary review of your case and outline a scope of work based on our initial assessment. We will provide you with a questionnaire to help you summarise your enquiry and allow our team to review in a timely manner. If your case is complex and requires extended evaluation, we will request funding to review all documentation in order to give you the most accurate assessment of your case.

Our fees can be settled by bank transfer or by using a credit card (please note, all credit card transactions incur a 2.5% processing fee).

What if I’m unable to fund an investigation?

IFW Global Investigations is a private intelligence and investigations firm. We are unable to provide Pro-bono work as we incur significant costs throughout any investigation. We are not government funded and our firm does not offer litigation funding, therefore, it is necessary for our clients to fund their investigations.

What other external expenses may be incurred?

This will depend on the type of investigation you require. For example, database fees may be applicable, however an estimate is always provided prior to any work commencing.

We will never incur any additional expenses without your authorisation and/or prior approval. You may request further work to be conducted however we will provide an estimate of fees before this is completed.

How long does an investigation take?

For most of our investigations, it can take up to 14 business days. Depending on the urgency of the case, we can work with our clients to achieve the best results within the timeframe required. If further work is requested outside of the agreed scope of work, please allow additional time.

What information do you require from me?

This depends on what service you require. We will need as much information as you can provide that supports your enquiry. We will also require your ID (Current passport or Driver’s license) for our records.

Can the evidence found in an investigation be used in a court of law in Australia or overseas?

As our firm and all of our operatives are licensed by the NSW Police Force, all evidence obtained as a result of our investigations is admissible in any court of law in Australia and in most cases, in any foreign jurisdiction.

What is your privacy policy?

You can view our privacy policy here.

If you have any other questions, please contact us here


View our credentials document

View our credentials document Read more

Contact us

AUSTRALIALevel 26, 44 Market Street,
Sydney NSW 2000
P: 1300 439 456
P: +61 (2) 8328 0402

PHILIPPINESLevel 40, PBCom Tower,
6795 Ayala Avenue Corner V.A.,
Rufino Street, Makati City,
Manila 1226
P: +63 (2) 8789 9127

HONG KONGUnit 503, 5/F Silvercord
Tower 2,
30 Canton Road,
Tsimshatsui, Kowloon

UNITED KINGDOM50 Liverpool Street
London, EC2M 7PR
P: +44 (0)20 7206 2702

USASuite 1550
701 Brickell Avenue
Miami, FL 33131
P: (833) 202 7333